| Level 0 |
Provide a milestone schedule and update it at the completion of each phase.
This is the lowest performance level that should be expected of any consulting
or design firm. |
| Level 1 |
Level 0 plus avoid consultant caused delays.
Our challenge is always to improve on the schedule! |
| Level 2 |
Level 1 plus
- Help avoid client caused delays.
- Establish a detailed schedule of client decisions and other activities required
for completion of the project. Use a CPM schedule for large or complex projects.
- Keep decision makers aware of the impacts of their delays on the schedule.
- Present alternatives with adequate information on which management can make decisions.
- Avoid revisions by providing look ahead information so that management can see
the probable effects of their decisions on the outcomes of the next steps in the
project.
- Keep all client participants aware of the schedule and of their responsibilities.
(E.g., Security, Purchasing, Telecommunications, and other support staffs)
- Monitor schedule performance of all client participants and keep management informed
of potential and actual schedule delays.
This is our normal basic level of service.
|
| Level 3 |
Level 2 plus
- Help avoid delays caused by others.
- Require schedules from all of the client's vendors/ suppliers/ sub-contractors.
Create a master schedule.
- Monitor schedule performance of all parties and keep management informed of potential
and actual delays.
First Card
|
| Level 4 |
Level 3 plus if necessary take extraordinary measures to make up delays caused
by others.
This usually requires Additional Services. However, sometimes it is a central
requirement of a project. Check out, CMD,
Inc. |
| Level 5 |
Level 3 or 4 plus develop planning and design in order to minimize
construction time.
AT&T Universal Card
|
